Training & Development Manager
Strategically manage all elements of the company’s technical and non-technical training programs. Define the training requirements for each staff position and oversee a system of online, classroom and OJT training using a network of trainers. Track progress in the company’s online Learning Management System (LMS). Generate new course content and modify existing courses for changes and updates needed. Work collaboratively with trainers and operations. Manage employee development and new hire orientation. Plan (with organizational leaders), develop, and facilitate or procure training and staff development programs that meet the needs of the organization. Proactively manage all aspects of T&D program delivery from start to finish, including content creation, instructor coordination, project planning, and logistics. Monitor training for effectiveness. Coach leaders in skill assessment and performance evaluation. Develop testing / assessment tools and procedures. Support continuous improvement. Manage training materials, supplies & the training budget.
Position Requirements
Knowledge/Skills
Managing people, Facilitating training programs, Developing curriculum/training, defining training requirements, evaluating performance. Sourcing training programs / trainers. Coaching leaders. Managing budget.
Education/Training
Generally bachelor's degree desired; Master's degree preferred
Experience
5 years' experience in similar role or combination of knowledge and experience in leading training efforts
Career Path
Position Reports To
Director of Operations, Human Resources Director
Career path moves from this role
Director of Operations, Project Manager, Human Resources Director